Asking all the questions on your mind is crucial while looking for a trustworthy RV repair specialist so that you can be completely confident in your choice and the chosen RV service professionals. We at Randy's S.M.A.R.T RV prefer to conduct business in an honest and transparent manner in Vancouver, WA, which is why we created this FAQ page and responded to a few of the queries we are asked frequently!
How long has your business been in operation?
Having existed since 2017, Randy's S.M.A.R.T RV is a reputable business. Our competent and knowledgeable team now has more than 12 years of practical expertise. We offer individualized mobile RV repair service solutions and adhere to industry best practices!
Why choose a mobile service over a dealership or service center?
There are numerous advantages to hiring mobile RV service. The first benefit is the convenience of having a master certified & insured technician show up on-site, whether your RV is in your home, at a campground, or in storage. A service center requires you to drop off your RV for repairs or maintenance and then take additional time to pick it up. Where your RV will wait on frequently unattended lots while problems are diagnosed, parts are ordered, and repairs are made.
Can you install or repair the parts that we supply?
Simple response: No. We do not use parts supplied by the customer due to liability and warranty reasons. We can surely talk if you had an attachment that you had bought and needed installation, though. We use premium aftermarket components and materials.
Can customers assist you in fixing their RV?
We welcome clients to watch our mobile repair specialists at work, but we ask that you respect their need for privacy. Customers are not permitted to assist our technicians during repairs or services due to liability concerns.
Do you handle extended or manufacturer warranties?
No, in a nutshell. We advise those who need repairs covered by the manufacturer’s warranty to go back to the retailer from where they bought the RV or a facility specifically designed to handle RV maintenance service. Additionally, we don’t perform warranty services for firms that provide extended warranties. Appliances and parts that were not purchased from our RV services are not covered by the manufacturer’s warranty.
Can you give a price estimate?
Yes, without a doubt. For our clients, to make an informed choice, they must first have access to all the information. We operate in a transparent manner as a result, and we are happy to provide our clients with free quotations on any services they may find interesting.
Are your employees insured and certified?
We both are! Our technicians have credentials. We have gained master’s certification after years of expertise. In addition, we have complete liability and property insurance. Rest assured that we are in the business of providing our clients with first-rate service and peace of mind because we are completely certified and insured.
Is the information on this FAQ page useful? Please feel free to contact us if you have any further questions about the dependable landscapers we recommend for Vancouver, WA and the neighboring areas. We will be happy to assist you on (360) 773-2487! Your interest is much appreciated.